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General troubleshooting

How to use the software in all versions

7 authors252 articles
Performance issues with ConQuest on Access Hosting or MyDesk environment
ConQuest not launching via Access Evo using Citrix
ITT letter is missing some fields in MyDesk environment
No access to ConQuest in Access Evo
Unable to drag and drop from the Template Helper in MyDesk environment
Frozen or stuck session on MyDesk environment with error 'Invalid argument'
Comparisons : Tag to remove function
Online Enquiries - Error: 'There are currently no trades for this send out' on all environments
How to Export the Job to Excel
Locking or Unlocking Item cells
How to amend the default layouts
View Register Fields as columns on the Project Register Window
Print Bill give Company Name details - Can these be removed/Changed?
Cannot select a file to import against some bill headings
Estimating: View in Excel function
How to export the Rate Notes from Comparisons
Copying Bill sections within the same project
Copying Items Between Projects
Reprice function
Copying valuation quantities into the Valuation module
Adding resources to a particular item
Noticeboard login credentials.
Feedback and requests for new features
Error: 'ConQuest encountered a problem and needs to close' when trying to open a Take Off through Q-Measurements
'Failed to start up ConQuest. Configuration issue missing database argument' error when starting ConQuest on MyDesk
Deleted data in On-Screen TakeOff on all environments
Missing Projects
How protected are the Online Enquiries emails in terms of privacy?
Window toolbar missing buttons only has a blue arrow
How to multiply more than 2 measures on Dims for exporting?
How to see the rates entered in Estimating within Comparisons
How can I reset all rates in a project to 0.00?
Comparisons - Copy and paste rates from Excel
Using the Copy Titles function
Bill Import - Not importing title correctly to the U and T fields
Can stored items be edited without restoring and deleting the old build-up?
Tender Adjudication Sheet has no Comparisons data included
How to copy a project
Error - 'The result of this calculation would be larger......'
Trade missing in Online Enquiries
Contacting the Account Manager
Online Enquiries .zip missing or incomplete
Working on a MAC
Attendance/Adjustments within Comparisons creates a difference in totals
How Attendances/Additions are Calculated
Gang resources totals don't match
Backing up and restoring
How to install QLIB library?
Warning message: 'You do not have the necessary permissions to delete this project'
How to send addendum to existing send-outs?
Activating Aconex integration
Training required for a Conquest user or enhancement required
Spinning black circle when trying to create a bill
How can I import only one sheet of a Bill of Quantities?
Exporting the Library to Excel
Bill Import - What File types can the Bill Import function use?
Changing dates in Online Enquiries
Sendouts stuck on 'Pending' in tracking
Activation of Viewpoint within the Online Enquiries feature
Check Job function
Contacts Database - Adding new contacts for use with Online Enquiries
Cannot see all entries in the Contacts Database
Cannot Delete Stored Item
Error: 'Project (Job number) is in use by.......' Locked Job Message
Company name change
Create Letters missing some fields
Using the Copy Buildup Function
Resource by Bill Export/Report
Which ports need to be open?
No default printer has been selected
Setting multiple Items to Included/Declined in Comparisons
Showing Own Rates in Comparisons
Comparisons Reports
Dims are blank on the Print Bill Report
Sharing Stored Items
Error 'ConQuest has Encountered a problem...' when entering Valuations
Adding resources to the Library Match feature
Cost Code information as part of the Print Bill Report
Bill Summary Export detailing Resource Costs
Online Enquiries sendout issued with incorrect data
Error: 'No access to this module'
Print/Export an unpriced bill
Distorted display when using ConQuest in Hosted environment (RDS)
Using the Range function
Dims pad not completing a Unit Match
When generating the ITT letter the due date is not correctly populated
Making adjustments to individual subcontractors
Exporting Cost Codes to a CSV file
Using Bill Splitting
When creating an Excel bill the pop-up window is incomplete
Online Enquiries Tracking Header not visible
Online Enquiries adding additional trade information boxes when creating letters
Adding more than 10 resources to a single item
Excel Bill Import is stopping at a certain Item
Discrepancy in figures in different places
How to do comparisons with material resources
Print Bill give Company Name details - Can these be removed/Changed?
Graphics options for poor vision or low quality screen
Bill Heading Creation - Creating Sub Bills
Bill Import - Non Text Wrapped Descriptions
Can you add a Composite Buildup to a range of existing Items with existing Composite Buildups?
Error: 'Feature not found'
Error: 'Permission Denied'
Online Enquiries Not Responding
Update from Comparisons to Estimating is not working
Can the Q-Dims data be exported or printed?
Online Enquiries Error 'Path name too long...' when using the get files function
Contact Credit Control at The Access Group
The Items Toolbar
What is the best way to import X83 files into ConQuest?
Trade Bill Import
Exporting Bill Sections to Excel
Adding Operation and Activity Codes
Rate Only Items
How to filter projects
Trade Bill Import crashes
Sendouts sent twice to some contacts in Online Enquiries
Can you track changes made to a Project?
How to see the Materials section expanded within job resource window
Remove a resource from a Project completely from all items at once
Get Files not displaying required documents
Copying contacts to new trades
Item total in comparisons much lower than on item
Zipping Projects and retaining Library resources
Error 'No such file or directory' trying to Export
Can you open two projects at once
Online Enquiries - Permanently Delete files
Config changes not saving
Which files in the installation folder require Read-Write permissions
How to search for Activity Codes
Online Enquiries stats and analytics
Printing Item Quantities only for Bill Import check
Files not visible in Viewpoint integration
How to print Library Resources Report
Unable to edit project codes
Showing resources gross
Cannot paste into Notes when uploading documents from 4-projects
Manual Plug not working in Comparisons
Text missing in the T box in the View In Excel Bill Items
Cannot put negative figures in the Side Cast in Q-dims
Using the Zero Quantities Function
Subcontractor resource has zero rate
Notes Report showing incorrect information
When rating an item using the library, it isn't copying the library across to price the item
File Exists popup creating reports
What is the Elemental Value Column for in the Rate window?
Recommended Antivirus Settings
How do I raise a complaint?
How can I export the bills on separate Excel tabs?
Bill Import - Issues importing EBQ files
New emails not showing in Online Enquiries
Item and Global Adjustments
Bill Import - Issues importing Excel files
Out of memory opening job
How to export the Print Job with Resource Costs Report to Excel
Bill Merging function
Copying the Project Register Details from one project to another
Using Rereference within Estimating
Online Enquiries. Bills not updating after changes made in Estimating
Exporting a CSV file using links module
Comparisons Gross Total is Nett, not displaying the Adjusted figure
Comparisons Setting all rates for a Subcontractor to Zero
Saving files from TS to local machine
Toggle function for Item Descriptions
Adding/Amending New Trades, Areas or Categories to the Contacts Database
Error - Failed to create snapshot
Specifying start page in Bill Import
Cannot view all Projects in the Project Register
Online Enquiries New Sendout Unusable
Can the Access Log be printed for individual projects?
Comparisons Rate differs to the Estimate Resource Rate
Clearing all resources
References and Original References
Backing up Data
Error 'ConQuest encountered a problem and needs to close' when trying to open the Library resource window
Exporting the Contact Database
Comparisons freezes when trying to open a specific trade
Error 114 or 104 when attempting to copy items
Bill Import - Duplicate Bill Items
Archiving Projects
Default Flags - Change the default flags per project
Print Bill routine goes Blank part way through
When entering values over 100,000 it will always round to two decimal places
Print formatting issues
Wastage for Materials
Adding or Removing columns on the Contacts Database window
Not sorting as expected
Comparison total with no prices entered is not zero
Online Enquiries History
When producing Trade Bills for send outs, how do I ensure that original references are reproduced?
Exporting email on Tracking Summary
Online Enquiries Amendments
Moving contacts between tabs on the Database
Rereferencing a whole project not just a page.
Toggle description titles on/off
How do you Export the Job to Excel
Comparisons Rate updates Quantity
Is it possible to export a project as a CITE File?
Rearranging Items Within A Bill Section
Adjusting resource values on items distributed throughout the bill
Error: 'Online Enquiries Unavailable' when I'm accessing Online Enquiries
Bill Import - Basic Excel Formatting
Cannot log on to Hosted install (RDS)
Updating the library
Error: 'ConQuest encountered a problem and needs to close' when entering Estimating
Online Enquiry Sendout no longer allocated to project
Add/Remove Unit options from the default list
Searching the library
Allocating Online Enquiry Sendouts
Printing specific items with buildups
Zipping project gives 'ConQuest has encountered a problem and needs to close'
Rules for Stored Items and how Stored Items are used
Importing Libraries from Excel
Tender Adjudication Sheet
Online Enquiry Credential Changes
System Requirements
Job Resources are being shown that cannot be searched for in the project
Cost Codes setup/allocation
Exporting Project to Excel
Rules for working within the same project
How to use Usual Suspects in online enquiries
Using Global Adjustments
Using Usual Suspects in Online Enquiries
Error 'No such file or directory ROCKRate' when trying to open a project on all environments
'Unknown Error 22' causing ConQuest to crash
Error: 'No record found according to search'
Exporting Bills into Excel
Luckins Live integration
How to resource multiple items at once
Entering a new trade in comparisons crashes ConQuest
Unknown error 241
Description text is being duplicated
How to print to a file
Comparison totals do not match Job Resource totals
How to change visible columns
How to use Bill Multipliers
Move Bill Heading function is greyed out on the Bill Summary window.
ConQuest has encountered a problem and needs to close' when exporting the tracking record
Online Enquiries - Exporting Contact information
Deleting Online Enquiries data that was sent to subcontractors
Cannot search for Job Resources in a Project
Online Enquiries cannot create bills for some trades on all environments
Library corruption
Online enquiries - Renaming trades
How to import jobs from files
Project Corruption
Updating to the latest version
ConQuest Application Crashes
Online Enquiry cannot send without ITT letter
Comparisons Job Summary crashes conquest
Delete Bill Items in bulk
'Invalid Online Enquiries Credentials' when entering in Online Enquiries