General troubleshooting
How to use the software in all versions
By Magda and 6 others7 authors254 articles
- Performance issues with ConQuest on Access Hosting or MyDesk environment
- ConQuest not launching via Access Evo using Citrix
- ITT letter is missing some fields in MyDesk environment
- No access to ConQuest in Access Evo
- Unable to drag and drop from the Template Helper in MyDesk environment
- Frozen or stuck session on MyDesk environment with error 'Invalid argument'
- Comparisons : Tag to remove function
- Online Enquiries - Error: 'There are currently no trades for this send out' on all environments
- How to Export the Job to Excel
- Locking or Unlocking Item cells
- How to amend the default layouts
- View Register Fields as columns on the Project Register Window
- Print Bill give Company Name details - Can these be removed/Changed?
- Cannot select a file to import against some bill headings
- Estimating: View in Excel function
- How to export the Rate Notes from Comparisons
- Copying Bill sections within the same project
- Copying Items Between Projects
- Reprice function
- Copying valuation quantities into the Valuation module
- Adding resources to a particular item
- Noticeboard login credentials.
- Feedback and requests for new features
- Error: 'ConQuest encountered a problem and needs to close' when trying to open a Take Off through Q-Measurements
- 'Failed to start up ConQuest. Configuration issue missing database argument' error when starting ConQuest on MyDesk
- Deleted data in On-Screen TakeOff on all environments
- Missing Projects
- How protected are the Online Enquiries emails in terms of privacy?
- Window toolbar missing buttons only has a blue arrow
- How to multiply more than 2 measures on Dims for exporting?
- How to see the rates entered in Estimating within Comparisons
- How can I reset all rates in a project to 0.00?
- Comparisons - Copy and paste rates from Excel
- Using the Copy Titles function
- Bill Import - Not importing title correctly to the U and T fields
- Can stored items be edited without restoring and deleting the old build-up?
- Tender Adjudication Sheet has no Comparisons data included
- How to copy a project
- Error - 'The result of this calculation would be larger......'
- Trade missing in Online Enquiries
- Contacting the Account Manager
- Online Enquiries .zip missing or incomplete
- Working on a MAC
- Attendance/Adjustments within Comparisons creates a difference in totals
- How Attendances/Additions are Calculated
- Gang resources totals don't match
- Backing up and restoring
- How to install QLIB library?
- Warning message: 'You do not have the necessary permissions to delete this project'
- How to send addendum to existing send-outs?
- Activating Aconex integration
- Training required for a Conquest user or enhancement required
- Spinning black circle when trying to create a bill
- How can I import only one sheet of a Bill of Quantities?
- Exporting the Library to Excel
- Bill Import - What File types can the Bill Import function use?
- Changing dates in Online Enquiries
- Sendouts stuck on 'Pending' in tracking
- Activation of Viewpoint within the Online Enquiries feature
- Check Job function
- Contacts Database - Adding new contacts for use with Online Enquiries
- Cannot see all entries in the Contacts Database
- Cannot Delete Stored Item
- Error: 'Project (Job number) is in use by.......' Locked Job Message
- Company name change
- Create Letters missing some fields
- Using the Copy Buildup Function
- Resource by Bill Export/Report
- Which ports need to be open?
- No default printer has been selected
- Setting multiple Items to Included/Declined in Comparisons
- Showing Own Rates in Comparisons
- Comparisons Reports
- Dims are blank on the Print Bill Report
- Sharing Stored Items
- Error 'ConQuest has Encountered a problem...' when entering Valuations
- Adding resources to the Library Match feature
- Cost Code information as part of the Print Bill Report
- Bill Summary Export detailing Resource Costs
- Online Enquiries sendout issued with incorrect data
- Error: 'No access to this module'
- Print/Export an unpriced bill
- Distorted display when using ConQuest in Hosted environment (RDS)
- Using the Range function
- Dims pad not completing a Unit Match
- When generating the ITT letter the due date is not correctly populated
- Making adjustments to individual subcontractors
- Exporting Cost Codes to a CSV file
- Using Bill Splitting
- When creating an Excel bill the pop-up window is incomplete
- Online Enquiries Tracking Header not visible
- Online Enquiries adding additional trade information boxes when creating letters
- Adding more than 10 resources to a single item
- Excel Bill Import is stopping at a certain Item
- Discrepancy in figures in different places
- How to do comparisons with material resources
- Print Bill give Company Name details - Can these be removed/Changed?
- Graphics options for poor vision or low quality screen
- Bill Heading Creation - Creating Sub Bills
- Bill Import - Non Text Wrapped Descriptions
- Can you add a Composite Buildup to a range of existing Items with existing Composite Buildups?
- Error: 'Feature not found'
- Error: 'Permission Denied'
- Online Enquiries Not Responding
- Update from Comparisons to Estimating is not working
- Can the Q-Dims data be exported or printed?
- Online Enquiries Error 'Path name too long...' when using the get files function
- Contact Credit Control at The Access Group
- The Items Toolbar
- What is the best way to import X83 files into ConQuest?
- Trade Bill Import
- Exporting Bill Sections to Excel
- Adding Operation and Activity Codes
- Rate Only Items
- How to filter projects
- Trade Bill Import crashes
- Sendouts sent twice to some contacts in Online Enquiries
- Can you track changes made to a Project?
- How to see the Materials section expanded within job resource window
- Remove a resource from a Project completely from all items at once
- Get Files not displaying required documents
- Copying contacts to new trades
- Item total in comparisons much lower than on item
- Zipping Projects and retaining Library resources
- Error 'No such file or directory' trying to Export
- Can you open two projects at once
- Online Enquiries - Permanently Delete files
- Config changes not saving
- Which files in the installation folder require Read-Write permissions
- How to search for Activity Codes
- Online Enquiries stats and analytics
- Printing Item Quantities only for Bill Import check
- Files not visible in Viewpoint integration
- How to print Library Resources Report
- Unable to edit project codes
- Showing resources gross
- Cannot paste into Notes when uploading documents from 4-projects
- Manual Plug not working in Comparisons
- Text missing in the T box in the View In Excel Bill Items
- Cannot put negative figures in the Side Cast in Q-dims
- Using the Zero Quantities Function
- Subcontractor resource has zero rate
- Notes Report showing incorrect information
- When rating an item using the library, it isn't copying the library across to price the item
- File Exists popup creating reports
- What is the Elemental Value Column for in the Rate window?
- Recommended Antivirus Settings
- How do I raise a complaint?
- How can I export the bills on separate Excel tabs?
- Bill Import - Issues importing EBQ files
- New emails not showing in Online Enquiries
- Item and Global Adjustments
- Bill Import - Issues importing Excel files
- Out of memory opening job
- How to export the Print Job with Resource Costs Report to Excel
- Bill Merging function
- Copying the Project Register Details from one project to another
- Using Rereference within Estimating
- Online Enquiries. Bills not updating after changes made in Estimating
- Exporting a CSV file using links module
- Comparisons Gross Total is Nett, not displaying the Adjusted figure
- Comparisons Setting all rates for a Subcontractor to Zero
- Saving files from TS to local machine
- Toggle function for Item Descriptions
- Adding/Amending New Trades, Areas or Categories to the Contacts Database
- Error - Failed to create snapshot
- Specifying start page in Bill Import
- Cannot view all Projects in the Project Register
- Online Enquiries New Sendout Unusable
- Can the Access Log be printed for individual projects?
- Comparisons Rate differs to the Estimate Resource Rate
- Clearing all resources
- References and Original References
- Backing up Data
- Error 'ConQuest encountered a problem and needs to close' when trying to open the Library resource window
- Exporting the Contact Database
- Comparisons freezes when trying to open a specific trade
- Error 114 or 104 when attempting to copy items
- Bill Import - Duplicate Bill Items
- Archiving Projects
- Default Flags - Change the default flags per project
- Print Bill routine goes Blank part way through
- When entering values over 100,000 it will always round to two decimal places
- Print formatting issues
- Wastage for Materials
- Adding or Removing columns on the Contacts Database window
- Not sorting as expected
- Comparison total with no prices entered is not zero
- Online Enquiries History
- When producing Trade Bills for send outs, how do I ensure that original references are reproduced?
- Exporting email on Tracking Summary
- Online Enquiries Amendments
- Moving contacts between tabs on the Database
- Rereferencing a whole project not just a page.
- Toggle description titles on/off
- How do you Export the Job to Excel
- Comparisons Rate updates Quantity
- Is it possible to export a project as a CITE File?
- Rearranging Items Within A Bill Section
- Adjusting resource values on items distributed throughout the bill
- Error: 'Online Enquiries Unavailable' when I'm accessing Online Enquiries
- Bill Import - Basic Excel Formatting
- Cannot log on to Hosted install (RDS)
- Updating the library
- Error: 'ConQuest encountered a problem and needs to close' when entering Estimating
- Online Enquiry Sendout no longer allocated to project
- Add/Remove Unit options from the default list
- Searching the library
- Allocating Online Enquiry Sendouts
- Printing specific items with buildups
- Zipping project gives 'ConQuest has encountered a problem and needs to close'
- Rules for Stored Items and how Stored Items are used
- Importing Libraries from Excel
- Tender Adjudication Sheet
- Online Enquiry Credential Changes
- System Requirements
- Job Resources are being shown that cannot be searched for in the project
- Cost Codes setup/allocation
- Exporting Project to Excel
- Rules for working within the same project
- How to use Usual Suspects in online enquiries
- Using Global Adjustments
- Using Usual Suspects in Online Enquiries
- Error 'No such file or directory ROCKRate' when trying to open a project on all environments
- 'Unknown Error 22' causing ConQuest to crash
- Error: 'No record found according to search'
- Exporting Bills into Excel
- Luckins Live integration
- How to resource multiple items at once
- Entering a new trade in comparisons crashes ConQuest
- Unknown error 241
- Description text is being duplicated
- How to print to a file
- Comparison totals do not match Job Resource totals
- How to change visible columns
- How to use Bill Multipliers
- Move Bill Heading function is greyed out on the Bill Summary window.
- ConQuest has encountered a problem and needs to close' when exporting the tracking record
- Online Enquiries - Exporting Contact information
- Deleting Online Enquiries data that was sent to subcontractors
- Cannot search for Job Resources in a Project
- Online Enquiries cannot create bills for some trades on all environments
- Library corruption
- Online enquiries - Renaming trades
- How to import jobs from files
- Project Corruption
- Updating to the latest version
- ConQuest Application Crashes
- Online Enquiry cannot send without ITT letter
- Comparisons Job Summary crashes conquest
- Delete Bill Items in bulk
- 'Invalid Online Enquiries Credentials' when entering in Online Enquiries
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