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ITT letter is missing some fields in MyDesk environment

When I'm creating letters, some of the fields I'm trying to fill aren't filled and I can't find where the ITT letter template is now in the MyDesk environment to make the changes.The ITT Letter is not pulling through the correct information correctly.

Written by Magda Antonie

If you are using ConQuest in the MyDesk environment and you need to make some changes to the ITT Letter Template, you can find them by following the below steps:

  1. Go to the Options menu

  2. Click on the Online Enquiries

  3. In the Trade Details section you can find a button named Copy OLE Templates

  4. If you click that button, you will be sent directly to the location where all the templates are saved and you can copy or/and paste them whenever you want.

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