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Troubleshoot report errors in ConQuest

Resolve common report errors you may encounter in ConQuest, including Print error: 4104 caused by a missing default printer or temp folder permission issues.

Written by Sunil

If a report fails to generate or print in ConQuest, the cause is usually a missing default printer setting or a permissions issue with the temp folder. This article explains how to diagnose and fix the most common report errors.

Print error: 4104

Print error: 4104 appears when no default Windows printer is set, or when ConQuest cannot access the temp folder. Check both causes below.

Check your default printer

  1. Close ConQuest.

  2. Go to Windows, then Printers and scanners.

  3. Confirm a default printer is set.

  4. Reopen ConQuest and retry the report.

📌Note: If you are running ConQuest on a remote server, the server session's default printer setting applies — not your local machine. Contact your IT team if you need help confirming which printer is set for the server session.

Check the temp folder

  1. Open Options, then Folders, then Temp Folder.

  2. Confirm the path shown is a valid location.

  3. Confirm the folder permissions are set to read, write and modify.

  4. Retry the report.

Raise a support ticket

Raise a support ticket if:

  • Print error: 4104 persists after checking your default printer and temp folder permissions.

  • Reports fail to generate with a different error not covered in this article.

Include the report name, the exact error message and a screenshot where possible.

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