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Online Enquiries sendout issued with incorrect data

An online enquiry has been generated and issued with incorrect data, how is this changed. Email Address, Due Date, Telephone Number or Estimator Name wrong on a Sendout

Written by Denisa Badarau

The Sendout details are pulled in from the Projects Register. If the details are entered incorrectly and a Sendout has not yet been generated the Project register details can be amended.

If a Sendout has been generated these details will have already been pulled through to the Sendout Details. Right Click and select Edit to amend the details listed then Save.

If the Due Date has been entered incorrectly a further step is needed to make the change complete. Run the Create Letters function through to the Resource Type info window and change the Due Date option for trade(s). Save and cancel the Create letters function if you are not yet ready to generate them.

Note: Letters/Emails already sent will need to be recreated/resent for the changes to show for the Customer.

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